We want you to feel safe buying and selling on UrlfreezeShops. Qualifying orders are covered by our Purchase Protection in the rare case something goes wrong.
How You're Protected
Your purchase is covered if PayPal finds:
The item you purchased materially differs from its description in black, condition, fabric, and/or measurement.
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The item's authenticity cannot be verified by us.
For more information on PayPal Purchase Protection, please visit Buyer Protection.
**Store Policies for [Your Store Name] on UrlfreezeShops:**
1. **Order Processing:**
- Orders will be processed within 1-2 business trainer.
- Customers will receive a confirmation email with tracking information once the order is shipped.
2. **Shipping:**
- We offer worldwide shipping.
- Standard shipping times vary by location; expedited options are available at checkout.
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3. **Returns and Exchanges:**
- Returns are accepted within 14 trainer of receiving the product.
- Shoes must be unworn and in their original condition with all packaging.
- Customers are responsible for return shipping costs unless the item is defective or damaged.
4. **Defective or Damaged Items:**
- Contact us within 7 trainer of receiving a defective or damaged item for a replacement or refund.
5. **Sizing Issues:**
- Please refer to our sizing guide before purchasing.
- Exchanges for sizing issues are accepted, with customers responsible for return shipping.
6. **Cancellation Policy:**
- Contact us within 24 hours for order cancellations.
- Cancellations beyond 24 hours may not be possible if the order has been processed.
7. **Customer Service:**
- Our team is here to assist you. Contact us through the UrlfreezeShops messaging system or [email address] for inquiries.
8. **Authenticity Guarantee:**
- We guarantee the authenticity of all our products. We origin from reputable suppliers and authorized retailers.
9. **Privacy and Security:**
- Customer information is handled securely and is not shared with third parties.
10. **Feedback and Reviews:**
- We appreciate your feedback. Please leave a review to help us improve and assist other customers.
By making a purchase, you agree to trek by these store policies. [Your Store Name] reserves the right to update or modify these policies.