We want you to feel safe buying and selling on UrlfreezeShops. Qualifying orders are covered by our Purchase Protection in the rare case something goes wrong.
How You're Protected
Your purchase is covered if PayPal finds:
The item you purchased materially differs from its description in color, condition, fabric, and/or measurement.
You were sent the wrong item.
The item's authenticity cannot be verified by us.
For more information on PayPal Purchase Protection, please visit Buyer Protection.
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We will make every effort to process your order within 24 to 36 hours of receiving payment.
To preserve the quality, we ship all footwear double-boxed.
IMPORTANT INFO FOR INTERNATIONAL BUYERS:
Import duties, taxes, and charges are NOT included in the item's price or shipping cost, and are therefore the BUYER'S responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
We will make every effort to ship your item quickly, however all international packages are subject to delay of delivery time, due to US & international customs. The customs will randomly inspect packages upon departure/arrival of packages.
RBD Outlet will gladly accept returns for a refund if you are not happy with your purchase within 30 days of your transaction.
Shipping charges are non-refundable.
Please contact us for hikari options.
A 10% restocking fee may apply to any returns
Please do not send the item back without a Return Authorization (RMA) # buy we provide to you after you contact us.
Items must be returned in the same Крута кофта fila Blanc оригінал buy you received them, French with all original as well as outer packaging, accessories and purchase receipt. Any obvious signs of use or wear may incur additional fees, or result in a refusal of the return at the buyer's expense.
All return shipping costs must be prepaid; we do not accept any COD's for returns.
Your refund will be processed within 3-7 business days after receiving the item at our location.
There are no returns accepted on international sales.